Privacy Policy for Originhato

Effective Date: January 3, 2025

At Originhato, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or contact our customer support team. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information in various ways when you interact with our website and services. The types of personal information we may collect include:

a. Personal Information You Provide to Us

When you place an order, create an account, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details (credit card, PayPal, or other payment methods)

This information is used to process your orders, provide customer service, and improve your shopping experience.

b. Information We Collect Automatically

We also collect information automatically when you visit our website. This may include:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our site
  • Time spent on our site
  • Geolocation data (if enabled on your device)

This data helps us analyze website usage, optimize the user experience, and improve our content and services.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Order Fulfillment: To process and deliver your orders, manage payments, and communicate with you about your purchases.
  • Customer Support: To respond to your inquiries, assist with returns, and address any issues related to our products and services.
  • Marketing and Promotions: With your consent, we may use your email address to send promotional offers, newsletters, or product updates. You can opt out of these communications at any time by unsubscribing.
  • Website Improvement: To analyze website traffic, optimize user experience, and ensure that our content and layout are tailored to your preferences.
  • Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us with operations such as payment processing, shipping, and customer service. These providers are obligated to handle your information securely and in compliance with applicable data protection laws.
  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Originhato, our customers, or others. This may include sharing information with authorities in response to legal processes like subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any changes regarding your data and provide the option to manage your information accordingly.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that allow us to remember your preferences and actions during your visits to our website.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the functionality of our website, such as maintaining your login session or processing orders.
  • Analytical Cookies: Help us track website traffic, analyze user behavior, and improve the performance of our site.
  • Advertising Cookies: Used for marketing and targeted advertising to provide you with relevant promotions.

You can control cookie settings through your browser. However, disabling certain cookies may affect your ability to use some features of our website.

5. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect your data. These measures include:

  • Encryption: We use secure encryption technology (SSL) to protect sensitive payment information during transmission.
  • Secure Payment Gateways: All payment transactions are processed through trusted and secure payment processors, ensuring your financial data is safe.
  • Access Controls: We restrict access to your personal information to authorized personnel only.

While we take reasonable steps to protect your personal information, no method of data transmission or storage is completely secure. We cannot guarantee the absolute security of your data, but we will continue to take measures to keep it safe.

6. Your Rights and Choices

As a customer, you have the right to:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: If any of your personal information is inaccurate or incomplete, you can request that it be updated or corrected.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (such as legal obligations).
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email you receive or by contacting us directly at info@originhato.net.

To exercise any of these rights, please contact us at info@originhato.net.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Thank you for trusting Originhato with your personal information. We are committed to safeguarding your privacy while providing you with an exceptional shopping experience.