Sales Policy for Originhato

Effective Date: January 3, 2025

Welcome to Originhato!

We at Originhato are committed to providing you with the best experience when shopping for computer accessories. Our goal is to offer high-quality products and exceptional customer service. Please read our sales policy carefully to understand how we handle your orders, payments, shipping, returns, and customer support.

About Us

Originhato specializes in premium computer accessories designed to enhance your computing experience. Our product range includes a wide variety of accessories such as keyboards, mice, cables, adapters, storage devices, and much more. Whether you’re upgrading your personal computer setup or need accessories for professional use, we’ve got everything you need.

You can explore our entire catalog of computer accessories on our website at Originhato.net. For any inquiries, our customer support team is available to assist you.

1. Order Processing and Payment

Order Placement

To place an order, simply browse our website and add the desired products to your shopping cart. Once you’ve finalized your order, you will be prompted to provide your shipping and payment details. We accept a wide variety of secure payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

Order Confirmation

Once your order is placed successfully, you will receive an order confirmation email containing all details about the products you’ve purchased. Please double-check your order for accuracy. If you notice any errors, contact our customer service team immediately at info@originhato.net.

Order Processing Time

Orders are processed within 1-2 business days after confirmation. We strive to ensure that all orders are shipped promptly; however, delays may occur during peak seasons or due to stock availability. If there are any delays or issues with your order, we will notify you via email.

2. Shipping & Delivery

Shipping Methods

We offer a variety of shipping options to meet your needs. Our primary carriers include:

  • USPS (United States Postal Service)
  • FedEx
  • UPS

Shipping costs are calculated based on the weight, size, and destination of the package. During checkout, you will be presented with available shipping options along with their corresponding costs. Free shipping promotions may apply during special sales events.

Delivery Times

Estimated delivery times will be shown at checkout. Please note that these are estimates and can vary depending on your location, the shipping method selected, and any unforeseen shipping delays.

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Next-Day Shipping: 1 business day (for eligible locations)

Note: Originhato is not responsible for delays caused by external factors such as weather, strikes, or natural disasters.

International Shipping

Currently, we only offer domestic shipping within the United States. We are actively working on expanding our international shipping options and will notify our customers once international shipping becomes available.

3. Returns and Exchanges

Return Policy

We want you to be fully satisfied with your purchase from Originhato. If you are not completely happy with your product, you may return it within 30 days from the date of purchase for a refund or exchange, subject to the conditions outlined below:

  • Product Condition: The item must be in unused, original condition, with all tags, packaging, and accessories intact.
  • Proof of Purchase: A receipt or order confirmation is required to process the return.

Non-Returnable Items

Certain items are not eligible for returns, including:

  • Opened software or digital products
  • Customized or personalized products
  • Products marked as final sale

How to Return

To initiate a return, please contact us at info@originhato.net with your order number and the reason for the return. Our customer service team will provide you with return instructions and a return shipping label if applicable. You will be responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds

Refunds will be issued to the original payment method once the return is processed and approved. Please note that it may take 5-7 business days for the refund to appear on your account, depending on your bank or payment provider.

4. Customer Support

We are dedicated to providing the best customer support to ensure that you have a smooth shopping experience with Originhato. Our support team is available to assist you with any questions or issues regarding products, orders, returns, and more. You can reach us via:

We strive to respond to all inquiries within 24 hours.

5. Privacy & Security

At Originhato, we value your privacy. We take necessary steps to ensure your personal and payment information is secure. All transactions on our website are processed through secure payment gateways. We do not store your credit card information on our servers.

For more details about how we collect, use, and protect your personal data, please read our Privacy Policy.

6. Warranty

All products sold by Originhato come with a 1-year warranty against defects in materials or workmanship. The warranty is valid from the date of purchase and covers repairs or replacements of faulty items. Warranty claims must be accompanied by proof of purchase.

Products damaged due to misuse or normal wear and tear are not covered under warranty.

7. Contact Information

For any inquiries or concerns, please do not hesitate to contact us: